At Ignite Digital Marketing, we believe in transparency, professionalism, and mutual respect. Our cancellation policy ensures fairness for both our clients and our team while maintaining the quality and continuity of our services.
All service agreements require a minimum two (2) months’ written notice for cancellation. This notice period allows our team to wrap up campaigns, finalize deliverables, and allocate resources effectively.
Deposits and retainers are non-refundable. Any services rendered or work in progress at the time of cancellation will be billed accordingly.
If a client chooses to terminate a contract before the two-month notice period concludes, the client is responsible for payment of services for the full notice period.
Due to the customized and strategic nature of our marketing services, refunds are not provided once work has commenced or assets have been delivered.
By partnering with Ignite Digital Marketing, you acknowledge and agree to the terms of this cancellation policy. We appreciate your understanding and commitment to a professional working relationship.
